Case Study

How a leading gym player identified more than 90% of their churners using Data Science

How a leading gym player identified more than 90% of their churners using Data Science

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We are a retail innovation company on a mission to democratise data intelligence. We provide data science solutions and digital tools that deliver quantifiable insights and actionable recommendations with direct and sustainable impact on key metrics. Solinca is one of the biggest gym chains in Portugal, operating around 20 Health & Fitness Clubs, with almost 20 years of experience. The company needed an effective way to minimize service subscription drop-outs (churn rate), while developing their retention strategy. The solution was Churn Analytics, our Data Science solution that returns a list of potential churners, enabling you to proactively develop churn mitigation strategies. With Churn Analytics, Retailers are able to: How a leading gym player identified more than 90% of their

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