Case Study
The Gateshead Housing Company creates one-stop repairs & maintenance function with Kirona
The Gateshead Housing Company The Gateshead Housing Company creates one-stop repairs & maintenance function with KironaThe Solution In April 2017, the formal contract between Mears and The Gateshead Housing Company ended, and around 450 employees from both Mears and Gateshead Council’s construction services DLO joined the organisation, forming Home Repairs. The new brand immediately went live with Kirona’s Dynamic Resource Scheduler (DRS) and Job Manager software. With the exception of window replacements and some other commercial work, all of the organisation’s repair and maintenance appointments are now automatically allocated and managed by Kirona’s DRS. This allocates field operatives according to their locations their own individual, real-time task lists, ensuring the m