Case Study
Hospitality Grill Receives Upgrade with Their Point of Sale System
CASE STUDY Hospitality Grill Receives Upgrade with Their Point of Sale System Originally, this inherited hotel and restaurant was old school. They simply used a cash register to ring up all food and beverage orders. Food taxes had to be manually calculated by an accountant, and they had no way to track purchases. However, with their growth over the last several years, their restaurant required a POS system that could handle the tracking of transactions and their credit card processing. The owners of Izzy’s Lounge found utter disappointment with their first point of sale (POS) system. They had constant issues with support from their former POS provider, and were constantly worried about their rising credit card processing rates, mostly without any explanation. The customer se