SUCCESS STORY ENTERPRISE INFOR M ATION M ANAGEMENT INDUSTRY Healthcare CUSTOMER Gaston Memorial Hospital CHALLENGES n Unreliable paper-based processes n Lengthy approval turnaround SOLUTION n OpenText MBPM BENEFITS n Automated, accessible data for increased productivity n Reduction in errors n Faster turnaround for patient satisfaction Lost: paper, forms, visibility Gaston Memorial Hospital needed a way to improve the ef?ciency of imp

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