HORIZON UTILITIES Background Horizon Utilities Corporation is one of the largest municipally owned electricity distribution companies in Ontario with $487 million in assets. A Top 10 Employer in Hamilton-Niagara, they provide electricity and related utility services to 240,000 residential and commercial customers in the cities of Hamilton and St. Catharines. Challenge Horizon Utilities launched a pilot project to replace 5,000 of its customers’ traditional electricity meters with smart meters as part of the organization’s commitment to energy conservation and the environment. A smart meter contains a chip that records the per-hour use of electricity, allowing customers to save money by using electricity during off-peak hours. Knowing the hourly energy consumption can also change consumer b

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