M/I Homes, a leading homebuilder operating in 17 markets, reduced incidents by nearly 30% using data insights from SolarWinds Service Desk Power BI Connector. With growing operations and increased electronic form processing, managing permitting, materials sourcing, project management, and scheduling became challenging. According to IT support operations manager Seth Yeack, SolarWinds provided valuable data visibility and streamlined workflows, enabling more efficient incident management and operational support as the company scaled its community developments across the nation.

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