Case Study

Saber Healthcare guarantees 99.9% SLA with SolarWinds Service Desk in IT and over a dozen other departments

Saber Healthcare guarantees 99.9% SLA with SolarWinds Service Desk in IT and over a dozen other departments

Pages 6 Pages

Saber Healthcare, a leading assisted living provider operating over 100 skilled nursing facilities across seven Eastern U.S. states, guarantees a 99.9% SLA using SolarWinds Service Desk across IT and more than a dozen departments. Founded in 2001, Saber combines compassionate care with innovation, relying on SolarWinds to reduce software spend and sprawl by expanding the service desk company-wide. The solution supports around 4,000 employees, enabling efficient IT service management critical to their mission of delivering high-quality patient care.

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