24/7 Employment Law Helpline support Holiday Inn Express John Akers, Deputy General Manager “The helpline supported me in managing an employee’s poor time keeping and the employee is now back to meeting expectations” John Akers, Deputy General ManagerClose to the M1 in Buckinghamshire, the Holiday Inn Express Milton Keynes is a popular favourite for people on business during the week and enjoying the local leisure activities and nightlife at the weekends. The 192 bedroom hotel employs 29 members of staff and has central HR support, but often needs additional help to work through some of their more complex cases. “I’ve had to use the service a few times for cases where we needed some help to know how to handle them,” says Deputy Manager John Akers. “In one of the cases

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