Key Insight: "A key factor in success has been the exceptional level of collaborative work that occurred. This really gave the project a well- rounded outcome. Working in an information systems team and collaborating closely with the Operations Process engineers, we ensure their requirements are met and improve the outcomes." Our Goal: To provide dashboards for the operations teams that show the immediate state of the operation and provide actionable alerts to controllers and supervisors. Day to day, these alerts should influence behaviour in the drive towards best practice. Over the medium term analysis of the operational performance versus dashboard scores will allow refinement of best operational practice and improvements at the organizational level. Our Solution: By u

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