Customer Success Story As the most recognized name in the industry, Hilton is synonymous with the word “hotel”, and it is very important for them to maintain this brand recognition. Hilton establishes and enforces strict brand standards that every hotel or franchise must comply with. Hilton uses Salesforce to run regular audits on all of their hotels to ensure compliance. Managing and maintaining brand standards Hilton auditors need access to Room, PIP, and Area data during the audit process. It became clear that they needed an offline solution to deal with properties that had intermittent Internet connectivity. Pulsar was recommended by the Salesforce team and successfully delivered the requirements. Full offline access to data The audit process requires custom UI and workflows

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