Case Study
Highlands and Islands Enterprise required an application to automate/digitalise the Financial Advice Case process
Highlands and Islands Enterprise required an application to automate/digitalise the Financial Advice Case process
THE BRIEF Highlands and Islands Enterprise required an application to automate/digitalise the Financial Advice Case process in operation between HIE and their clients, advisors and suppliers. A single common interface was required where users of all roles can securely login and provide the sensitive data needed for HIE to provide specialist advice. This interface needed to be intuitive and easy to use; with a reduction in the need to ‘look’ for data. Thusly, the system would reduce working pressures and save man hours; whilst additionally providing a responsive design which could be fluidly used on devices such as mobiles. THE SOLUTION Using the consultation data collected from HIE combined with intuition, SwarmOnline’s UX/UI design team created the modern and flexible interface of the app