Heroku Powers the World’s First Internet of Things Service for Industrial Label Printers SATO transforms their service model by funneling real-time customer and maintenance data from their printer fleet into Salesforce "Error" is a five-letter word that can strike panic in the hearts of busy office staff, especially when an urgent job needs to get done. Printer errors, and the frustrations that come with them – we’ve all been there. Today’s work world is full of specialized hardware that needs occasional maintenance, however most of the time the issues are simple and quick to resolve. It’s the timespan between problem discovery and resolution that is often the greatest issue, resulting in decreased staff productivity and increased maintenance costs. SATO, a global leader in barcode and RFI

Join for free to read