Sabio is working with Home Retail Group, the UK’s leading home and general merchandise retailer, to provide a comprehensive next generation technology platform for the Group’s ‘Contact Centre of the Future’ programme. Home Retail Group operates one of the UK’s largest customer contact operations for its major retail brands including Argos, Homebase and Habitat. Working with Sabio, this major contact centre transformation project is set to unlock significant operational savings through the deployment of an integrated suite of technology solutions from vendors including Avaya, Verint, Nuance and Conversocial.

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