©Businessolver.com, Inc. 2020. All rights reserved. businessolver.com CASE STUDY: With its insourced platform, this benefits team suffered from some debilitating symptoms including system workarounds, manual processes and a poor end-user experience. Moving to a different technology and service solution was curative. Healthcare System Gets Better Outcomes with Improved Benefits Delivery©Businessolver.com, Inc. 2020. All rights reserved. businessolver.com Challenge This regional healthcare system had previously outsourced its benefits administration but had moved this function internally with a purchased system. The benefits team faced some challenges with the platform, and healthcare plans were difficult to build within it, but they were making it work. It was more difficult

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