HARNESSING THE EXPERTISE OF GIG PEER EXPERTS TO SUPPORT, SOLVE AND DELIVER HIGH IMPACT CX

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Movate Software harnessed gig peer experts to deliver high-impact CX for a global leader in accommodation and homestay services via website and mobile app. Amid COVID-19 disruptions crippling recreation, holiday, and tourism sectors, Movate supported millions facing booking, allotment, cancellation, payment, and refund issues during lockdowns. Their gig model ensured resilient support center functionality, rapid issue resolution, sustained subscriber trust, and seamless global operations despite widespread challenges.

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HARNESSING THE EXPERTISE OF GIG PEER EXPERTS TO SUPPORT, SOLVE AND DELIVER HIGH IMPACT CX

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