Timeline 2001 to 2005 2001 Invest to Bid programme starts 2003 Continued system expansion extends to OT Direct April 2004 OT Direct wins Government Computing BT Award for Innovation in e-Government Vertical Market Health within Public Sector Technology Snapshot Software - CIC version 2.2 SR-D D No. of CIC users - 20 No. of Supervisors - 5 Platform - HP Compaq server with Aculab PCI hardware Call Recording and archivi

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