Case Study

Gump’s core need was to improve international communication between their vendors,carriers, forwarders and consolidators

Gump’s core need was to improve international communication between their vendors,carriers, forwarders and consolidators

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enVista’s client, Gump’s, is a San Francisco-based retailer featuring luxury gifts, jewelry, artful objects and home décor. The company was started 150 years ago in 1861 as a mirror and frame shop, and has turned into a leader in direct-to-you shopping as well as offering an award winning catalog and website. Gump’ s San Francisco The Company The Problem Gump’s core need was to improve international communication between their vendors, carriers, forwarders and consolidators, and gain greater visibility to carrier service performance. Ensuring accurate lead time for truck delivery was also a key concern for the retailer, as well as improved packaging and vendor compliance to packaging guidelines. enVista’s Solution Gump’s engaged enVista to conduct a parcel audit on a we

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