CASE STUDY Pet Supply Retailer Drop Ship Management and Trading Partner Management solutions provided on a single platform TMTHE COMPANY The company is one of the largest specialty retailers of services and solutions for the lifetime needs of pets. It operates 1,500 stores across North America and employs approximately 55,000 associates. The company had a very limited e-commerce presence before its acquisition of an online retailer. The company operates using SAP as its enterprise resource planning (ERP) system, while the e-commerce retailer it acquired was using NetSuite. From a customer facing perspective, there were two e-commerce solutions being used, Demandware and Magento. From a back-end perspective, the retailer used Manhattan and GXS OpenText for vendor replenis

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