VMware Case Study INDUSTRY Healthcare LOCATION Group Health Centre, Ontario, Canada KEY CHALLENGES • Upgrade to Epic electronic medical records system • Develop a unified platform for user devices • Provide a personalized virtual desktop for healthcare facility staff and physicians SOLUTION Group Health Centre deployed VMware Horizon desktop and application virtualization platform to deliver fully customizable personal desktops to 800 healthcare facility users, with anytime, anywhere access and near-instant login. BUSINESS BENEFITS • Improved efficiency for doctors and other health workers • 90 percent reduction in break/ fix issues for IT department. • Scalable, flexible platform for new technology initiatives Group Health Centre delivers Access to Epic Hyperspace for 8

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