TELECOMMUNICATION CUSTOMER CASE STUdy / 1 CUSTOMER CASE STUdy Kettering Health Network VMware View Simplifies Clinician Experience with Epic EMR at Kettering Health Network “By streamlining logins, our VMware View environment functions as a technology accelerator, complementing our Epic implementation to transform how we provide patient care.” Bill Hudson, Director of Information Technology, Kettering Health Network — Information technology plays an increasingly critical role in the management and delivery of healthcare services. But as healthcare providers develop their IT strategies, they must continually weigh the benefits of technology against its potential impact on staff—and ultimately, on patient care. Kettering Health Network (KHN), an integrated healthcare network based

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