“Paper-based processes have been replaced by mobile devices, which has improved the accuracy and reliability of information coming into the business.” Rob Caris, Acting Executive Manager, Service Delivery Highlights 72,000 customers 14,000 km of linear assets Land area of 62,000 square kilometres Replaced paper-based processes with mobile devices Improved asset information The challenge GWMWater was looking to upgrade its Hansen 7 Asset Management system to improve functionality, provide staff a more user friendly experience and better integrate with its other enterprise systems. “We suggested that improving those three areas would improve our asset management considerably,” said Asset Engineer Andrew Dorman. “As we largely manage linear assets, they were the main asset group

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