GraceKennedy Limited is the Caribbean’s leading food manufacturer and distributor. Since its beginnings in 1922, GraceKennedy has provided authentic Caribbean food products to generations of Caribbean people earning... and still deserving... the name ‘Grace, the Good Food People’. Presently, Grace is still largely a Caribbean food company, but have expanded into Canada, the United States and the UK, so their customers can enjoy the taste of the Caribbean where ever they are. CHALLENGES • Customer service levels were negatively impacted due to stock- outs and missed international shipments. • Raw materials, packaging materials, and finished goods inventories were growing out of control in manufacturing plants. • Procurement team made extensive use of stand-alone spreadsheets due to

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