Goodwill of Central & Southern Indiana utilizes Domo’s Business Intelligence platform to centralize data across 70+ retail locations and multiple departments, enabling efficient, data-driven decisions. With Domo, Goodwill has streamlined reporting, improved store operations, optimized staffing, and enhanced grant applications by reducing reporting time from months to hours. Domo also aids in managing social programs, such as tracking support needs for at-risk mothers, managing caseworker loads, and monitoring educational initiatives. This centralized BI approach has been pivotal in scaling operations, improving employee engagement, and increasing community impact across Indiana.

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