UPS leverages Domo's business intelligence platform to streamline data access and enhance decision-making for its global freight forwarding unit. By integrating Domo, UPS empowers both business users and citizen developers to harness big data in real time, reducing critical process times from hours to minutes. With features like dynamic reporting and proactive alerts, Domo enables UPS to make data-driven decisions, improving workflow efficiency and reducing human error. UPS is also embedding Domo's analytics into its customer-facing application, aiming to deliver unified insights and create a new market for its services.

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