The Airlines Reporting Corporation (ARC) processes millions of travel transactions and manages sensitive accreditation files for travel agencies. With over three million pages of documents and the risks of managing paper files, ARC turned to Square 9’s GlobalSearch to streamline operations. The implementation helped ARC safeguard sensitive information, reduce financial and operational risks, and improve customer service. GlobalSearch allowed for efficient access to documents across multiple locations, protected data through disaster recovery, and saved $95,000 in physical file room costs. ARC also achieved a 14.8% rate of return on their investment, with significant soft dollar savings and improved business continuity.

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