Farmers Reservoir and Irrigation Company (FRICO) faced challenges with managing its extensive historical documents across various storage facilities. Searching for a digital solution, they implemented Square 9's GlobalSearch ECM software, which helped them streamline document retrieval, indexing, and management. The integration with ArchView GIS allowed for real-time results, and Optical Character Recognition (OCR) improved document search efficiency. The company also adopted the GlobalAction workflow engine for faster project approval processes. FRICO now saves 5-10 hours weekly, improving productivity and reducing time spent on administrative tasks.

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