Case Study
Clay Rural Water System Puts Your Safety First with GlobalSearch®
Clay Rural Water System (Clay RWS) adopted Square 9’s GlobalSearch to streamline document management, enhance disaster recovery, and improve customer service. With 40 years’ worth of records and growing customer accounts, Clay RWS faced inefficiencies in storage and retrieval. By implementing GlobalSearch, they reduced paper usage by 50%, secured vital documents against fire and theft, and improved searchability through KeyFree Indexing. Staff now access records instantly, improving response times. With plans to expand its use, Clay RWS ensures its historical and operational data remains protected while optimizing office space and efficiency.