Case Study

Eliminate the Trauma of Medical Payments with GlobalSearch®

Eliminate the Trauma of Medical Payments with GlobalSearch®

Accurate Professional Billing (APB), a medical billing service provider, implemented Square 9’s GlobalSearch to streamline document management, improve efficiency, and maintain compliance with HIPAA regulations. Facing challenges with physical storage and slow document retrieval, APB needed a user-friendly and customizable solution. Since adopting GlobalSearch in 2008, APB has digitized over 50,000 documents annually, reducing paperwork loss and enabling quick access to records. The system has minimized billing errors, improved workflow efficiency, and facilitated staff training. Looking ahead, APB plans to expand GlobalSearch usage to additional departments for further operational enhancements.

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