The Challenge Our client employs 650 people at a large food processing and packaging facility in Europe. The onsite IT infrastructure includes a number of systems and servers to support the manufacturing business, including Lotus Domino which was used for a variety of business processes that integrated with the company’s ERP system. The platform was no longer supported and was nearing end of life. When its parent company took the decision to migrate to the cloud with Microsoft Offi ce 365, a new solution was needed to support workfl ow around a number of critical business processes, including Supplier Returns, Sample Requests and Product Change Requests. “We heavily relied on forms that were utilized right across the business, saving on paperwork and increasing effi ciency,

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