A global entertainment company with nearly 30,000 employees across 17 countries faced disorganization, billing issues, and poor employee experiences under its previous benefits vendor. Seeking a streamlined solution, the director of benefits, familiar with Businessolver’s capabilities, chose Benefitsolver to integrate payroll, reconcile billing, and centralize benefits information. Implementation was phased, with early testing groups and key influencers involved to build trust and smooth adoption. By the time of Annual Enrollment, employees were comfortable with the system, resulting in a more positive experience and improved efficiency across their complex benefits structure.

Join for free to read