The world’s largest data center real estate investment trust, operating over 200 facilities worldwide, sought to streamline IT operations, consolidate service providers, and enhance user experience during rapid expansion. Having partnered with Insight since 2014, the company selected Insight for a five-year global managed services contract covering service desk operations, infrastructure support, and technology deployment. With unified support, self-service tools, and automation, the client achieved faster issue resolution, greater operational efficiency, cost savings, and improved user satisfaction, establishing Insight as a trusted partner for continued growth.

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