Case Study
Global CPE Installation and Support
The responsiveness shown by the Indigo-Belcom teams has expanded Genesis ATS’ ability to achieve a wider footprint of services and added support for its customers; not just from an order processing perspective but also in relation to retrieving valuable on site info to facilitate ongoing and future site activities. Our challenge With an ever-increasing demand for Customer Premises Equipment installation and support services, Genesis ATS required a global partner who understood the local complexities of sourcing and organising in- Country resources to successfully execute high volume activities against challenging timelines. Our solution Utilising an extensive global eco-system of trusted partners, Indigo-Belcom was able to leverage its well established resource management tools t