Case Study
Global Car Rental Company Assures Performance of Leading Digital Service Platform with NETSCOUT
ENTERPRISE l CASE STUDY l OVERVIEW Business Challenge • Network response time degradations were causing customer query timeouts on partner sites, costing vital revenue opportunities • Highly complex, web-services based application environment that relies on multiple systems that made triage difficult • Application performance was degraded after IT migrated from physical servers to virtual environments NETSCOUT Solution • nGeniusONE ® Service Assurance platform • InfiniStream ® Appliances • nGenius ® Packet Flow Switches Business Value • NETSCOUT reduced MTTR impacting SLAs with third-party Web partners • nGeniusONE enabled the company to avoid costly revenue losses • Enhanced the collaboration of the IT team at all levels - from engineering to executive management Pinp