l CASE STUDY l Customer Profile This leading pharmaceutical company provides wide-ranging health and pharmacy benefits management services to support both government and commercial insurance programs. The company delivers point-of-sale (POS) pharmacy services under their own brand, while supporting customer scripts processing at other regional pharmacies. Their pharmacy benefit management services include benefit design consultation, drug-utilization review, and claims adjudication & processing services. With thousands of employees distributed throughout headquarters, data centers, call centers, and nationwide pharmacies, network and application availability is paramount for processing essential, patient-impacting prescriptions. The Challenge This pharmaceutical company plays a cru

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