Case Study

Giving wine the personal touch

Giving wine the personal touch

Pages 3 Pages

Data visibility to aid business decision making Customer focussed for a personalised experience Giving wine the personal touch Naked Wines is disrupting the wine industry in order to make wine an affordable everyday pleasure. “Since implementing our current call policy we have experienced a large drop in average waiting time from around 60 to 20-30 seconds on average and 10-15 seconds on better performing days. An enormous improvement.” Business benefits EMEA +44 203 510 0500 USA +1 646 762 2111 APAC +61 2 8244 3000 Nordics +46 8 4030 9112 hello@natterbox.com natterbox.com NatterboxTV Natterbox Natterbox-limited Call routing for an easy and hassle free service Salesforce integration with the sales and service CRM Case StudyEMEA +44 203 510 0500 USA +1 646 762 2111 AP

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