Gigaset pro Gigaset pro controls its extensive and multi-layered sales processes and programmes through Salesforce In order to link the sales network of distributors and resellers more closely to the brand of Gigaset pro, a partner and bonus points programme is developed. The Salesforce CRM system -- - already used in sales -- - was also chosen to control and evaluate the programme. The extensive technical implementation, designed to give a 360° view of customer processes on several levels, was handled by the Salesforce Platinum Partner PARX. Gigaset is a provider of premium, «made in Germany» telephones, which arose out of the Siemens communications division a few years ago. The professional division is serving business customer with its brand Gigaset pro. They

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