Case Study Georgia Power Enhances Customer Satsifaction with Automatic Surveys 1 Georgia Power - Case Study Client Profile Georgia Power is the largest electric subsidiary of Southern Company, America’s premier energy company. Value, reliability, customer service, and stewardship are the cornerstones of the company’s promise to 2.6 million customers in all but four of Georgia’s 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative, mix that includes nuclear, coal, and natural gas, as well as renewables such as solar, hydroelectric, and wind. The company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. KUBRA Prof

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