Case Study

Georgia meets the increased needs of seniors during COVID through continuous quality improvement

Georgia meets the increased needs of seniors during COVID through continuous quality improvement

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sales@wellsky.com | 1-855-wellsky | wellsky.com Georgia meets the increased needs of seniors during COVID through continuous quality improvement When COVID-19 spread across the nation early in 2020, home and community-based services were hit especially hard. Volunteers were in quarantine. Congregate meal and activity centers were shut down. In-person case management was often impossible. Seniors across the state of Georgia — as well as the social workers who serve them — needed a forward-thinking plan and clear steps to follow for seniors to maintain their independence and age in place. Georgia’s Department of Human Services’ Division of Aging Services (DAS) proved to be an agile organization up to the task. “It took some innovation and independent thought,” says

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