Oklahoma eliminates inefficient paperwork and serves consumers faster with WellSky Human Services
Oklahoma eliminates inefficient paperwork and serves consumers faster with WellSky Human Services
4 Pagessales@wellsky.com | 1-855-wellsky | wellsky.com/demo Oklahoma eliminates inefficient paperwork and serves consumers faster with WellSky Human Services The Oklahoma Department of Human Services (OKDHS) serves over 18,000 elderly and disabled members though its Medicaid waiver program. Oklahoma’s paper-based system caused long wait times for consumers to enroll and to receive services, with delays at every step: assessments, enrollment, authorization, and services. It also consumed staff time that providers needed for services. Previously, a case manager would complete assessment forms during the annual member assessment visit and then assemble the required paper forms to send to the state for authorization. The state would review the paper assessments and provide
