Automating registration renewal processes General Osteopathic Council Case Study Company Details The General Osteopathic Council (GOsC), is the regulatory body for osteopaths in the UK. It promotes patient safety through the registering of qualified osteopaths and is responsible for setting, maintaining and developing osteopathic standards and practice. The Challenge The Solution The Results ? Improve the registration renewal process ? Streamline production of a key reminder letter ? Alert staff when online renewals happen ? Reduce volume of hard copy letters posted ? Automate emails and creation of print files ? Generate a report showing online renewals ? 200 hours saved by automating a single key process ? Free up employee time ? Increased confidence in data accuracy

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