Case Study

West Lancashire Borough Council

West Lancashire Borough Council

Automating processes and tasks in Aareon QL for housing service West Lancashire Borough Council Case Study Company Details Based in Skelmersdale, West Lancashire Borough Council’s Housing and Inclusion Service is responsible for housing and policy strategy, housing options, estate management/regeneration, rents and money advice, sheltered housing, property management, asset management, caretaking and gardening. The Challenge The Solution The Results ? Automate repetitive, manual processes ? Improve integration of business systems ? Improve services without incurring costs ? Automated monitoring of Aareon QL ? Universal Credit notifications automated ? Integration with CRM system and new apps ? Removed manual processes ? Re-allocated resources to new projects ? Redu

Join for free to read