A global investment fund leader with 1,000+ experts across 15 countries struggled with manual email and attachment handling, causing delays and errors. Aspire Systems implemented a Gen AI-powered solution to automate email data extraction, routing, and responses. Using machine learning and NLP, the system read emails, identified recipients, extracted key data, and enabled real-time query handling with auto-replies. This reduced support burden, ensured timely updates, and improved user experience. Results included 30–40% faster response times, SLA compliance, reduced error rates, and the ability to manage high email volumes efficiently.

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