Case Study

Gatwick Airport Improves Passenger Experience, Enhances Airport Operations Efficiency

Gatwick Airport Improves Passenger Experience, Enhances Airport Operations Efficiency

Pages 2 Pages

Gatwick Airport, the world’s busiest single-runway airport, uses Splunk Cloud to enhance operations and passenger experiences. Handling over 42M passengers annually, Gatwick needed real-time visibility to optimize aircraft turnaround and streamline journeys. Splunk Cloud enables predictive insights into passenger flow, improved collaboration across teams, and faster incident resolution. Benefits include 95% of passengers clearing security in under five minutes, efficient resource allocation, and dynamic responses to disruptions. This cloud-based solution has transformed Gatwick’s operations from reactive to predictive, driving efficiency and customer satisfaction.

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