Using Event Technology to Elevate an Experience Gainsight + DoubleDutch 475,573 Total In-App Actions 102,646 Speaker Views 4,299 Speaker and Session Ratings Gainsight is a company that provides a complete Customer Success solution that helps their customers grow faster by reducing churn, increasing upsell, and driving customer advocacy. Every year, Gainsight hosts an annual event called “Pulse. And while the event is a great opportunity for Gainsight to get exposure and attract new customers, their main goal is to educate about the importance of Customer Success as a growing industry amongst practitioners and executives. As a company that puts the customer first, the use of the DoubleDutch platform was a no brainer for leveraging the customer experience during Pulse. The event has grown t

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