Case Study on Full Service Billing by using Medisoft The Customer Our customer is an internal medicine practice situated in Florida. The Challenge The customer approached Flatworld Solutions to manage their Full Service Billing. Our customer was facing the following problems: Their billing was never completed within 24 hours They experienced a sharp decrease in collections Their in-house billers were providing poor quality work Their AR was in a very bad shape When our customer approached us with these problems, we promised to show the customer an improvement in their collections. The Project We were asked to provide Full Service Billing using Medisoft We were required to handle an average of 1000 claims per month The Solution We took the following initiatives to improve the productivity a

Join for free to read