Medical Billing Case Study on patient Demographics Our medical billing services are right up there with the best. In this healthcare outsourcing case study, we show how Flatworld Solutions improved the medical billing functions of a large US medical billing organization. Productivity went up by 30% and error rates went below 2%! Situation: Our customer is a well-known medical billing organization that wanted to outsource charge entry and patient demographics The task was to manage patients' charge entry and demographic functions. Being new to outsourcing, our customer was concerned about the quality of our services. Challenges: To ensure a smooth transition to o?shoring, with the least amount of disruption To bring down the error rate from 4% to 2% To maintain productivity levels after out

Join for free to read