Increasing Member Engagement Fujitsu increases member engagement through new Self-Service portal Case Study2 | Aquila Heywood Incr easing Engagement Key Figures 5% increase in registered MSS members 38% increase in members logging onto the MSS portal 66% increase in tasks carried out by members 30% increase in member engagement through the MSS Calculations tool3 | Aquila Heywood Fujitsu had been using the first generation version of Altair TM Member Self-Service (MSS) for several years. T o ensure Fujitsu continued to provide its members with the digitalised services they expect and to increase its operational efficiencies, Fujitsu approached Aquila Heywood to upgrade its Member Self-Service offering. Incr easing Engagement The Challenge4 | Aquila Heywood Incr easing Engageme

Join for free to read