Case Study
From Decline to Dominance: How [24]7.ai Boosted Chat Sales by 78% for a Leading Electronics Retailer
From Decline to Dominance: How [24]7.ai Boosted Chat Sales by 78% for a Leading Electronics Retailer
247.ai boosted chat sales by 78% for a leading American electronics retailer by addressing declining sales through a multi-faceted approach. This included strategic hiring, targeted refresher training, and cultural transformation to enhance agent skills and customer interactions. Leveraging 247.ai’s advanced CX services, the retailer revitalized its chat sales operations, improving customer engagement and driving significant revenue growth. This success underscores 247.ai’s ability to combine AI-powered technology with human expertise to transform retail customer experiences effectively.