CLIENT FOCUS | SUCCESS STORIES www.intralinks.com 1 866 INTRALINKS NEW YORK + 1 212 543 7700 LONDON + 44 (0) 20 7549 5200 SINGAPORE + 65 6232 2040 SÃO PAULO + 55 11 4949 7700 THE SITUATION FreshDirect’s IT group manages the website and hundreds of supporting systems and servers. They keep the ordering, fulfi llment, supply, and other systems interconnected for real-time availability and pricing for 8,000 products. Details of the company’s IT operations, including passwords to key systems, equipment diagrams and operational procedures for shutting down and starting up servers and other hardware and software, were stored in locked fi ling cabinets in one location. THE PROBLEM FreshDirect needed a secure place to store critical documents that could be accessed by authorized pa

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