Case Study

Frank’s Pizza Taps into Custom Configuration from HungerRush to improve the Customer Experience

Frank’s Pizza Taps into Custom Configuration from HungerRush to improve the Customer Experience

Pages 2 Pages

Frank’s Pizza Taps into Custom Configuration from HungerRush ® to improve the Customer Experience Frank’s Pizza has been long regarded as a go-to spot in Houston for over 23 years. Located in the heart of the downtown historic district, the New York-style pizzeria has attracted many late-night crowds. In 2018, Frank’s expanded by opening a neighborhood bar concept called Frank’s Backyard and a delivery only location called Frank’s Delivery. With three locations and an increased need for efficiency, Frank’s owner, Ed Love, was looking for the right technology to fit his demanding operational needs. Being satisfied with HungerRush products and services, the HungerRush POS was installed in the two new locations. However, there were still looming challenges at the flagship loca

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